Privacy Policy

Last updated: July 2026. This policy explains how Clean Flow DPF (“we”, “us”, “our”) collects, uses and protects your personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Who we are

Clean Flow DPF is a registered business name of Keith William Godfrey (ABN 75 403 580 075), a mobile Diesel Particulate Filter cleaning, diagnostics and repair service based in Brisbane, Queensland. You can contact us at info@cleanflowdpf.com.au or 0440 132 640.

What we collect

When you contact us, request a quote or book a service, we may collect your name, phone number, email address, suburb or service address, vehicle details, and anything you include in your message. We only collect what we need to respond to your enquiry and provide our service.

How we use it

We use your information to respond to enquiries, provide quotes, book and carry out DPF services, arrange payment, keep service records, and — where you agree — contact you about your vehicle. We do not sell your personal information.

Who we share it with

We may share limited information with service providers who help us operate, such as our online booking system (ServiceM8) and our communication tools, and where required by law. These providers handle your data under their own privacy obligations.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. Information may be stored electronically by us and our service providers. No method of transmission or storage is completely secure, but we work to keep your information safe.

Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve it. You can control cookies through your browser settings.

Access and correction

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing info@cleanflowdpf.com.au. If you have a privacy concern, please contact us first and we’ll work to resolve it. You can also contact the Office of the Australian Information Commissioner (OAIC).

Changes

We may update this policy from time to time. The latest version will always be published on this page.

This is a general privacy policy provided as a starting point and should be reviewed by a qualified professional before you rely on it.